{"id":4845,"date":"2026-03-24T16:48:20","date_gmt":"2026-03-24T16:48:20","guid":{"rendered":"https:\/\/dto.ro\/?page_id=4845"},"modified":"2026-07-10T13:58:15","modified_gmt":"2026-07-10T13:58:15","slug":"complaint-form","status":"publish","type":"page","link":"https:\/\/dto.ro\/en\/complaint-form\/","title":{"rendered":"Complaint Form"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"4845\" class=\"elementor elementor-4845\">\n\t\t\t\t<div class=\"elementor-element elementor-element-98c5653 et-section-stretch e-flex e-con-boxed e-con e-parent\" data-id=\"98c5653\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-dab48e2 e-con-full e-flex e-con e-child\" data-id=\"dab48e2\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-f12123a elementor-widget elementor-widget-text-editor\" data-id=\"f12123a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>If you would like to submit a complaint regarding the services provided by Dolo Trans Olimp, your employment relationship with the company, or your interaction with one of our employees, please complete the form below:<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e5d32bc etheme-contact-form-7-button-custom elementor-widget elementor-widget-et-contact-form-7\" data-id=\"e5d32bc\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"et-contact-form-7.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t                <div class=\"pp-contact-form etheme-contact-form-7 placeholder-show\">\n                                        \n<div class=\"wpcf7 no-js\" id=\"wpcf7-f4850-o1\" lang=\"en-US\" dir=\"ltr\" data-wpcf7-id=\"4850\">\n<div class=\"screen-reader-response\"><p role=\"status\" aria-live=\"polite\" aria-atomic=\"true\"><\/p> <ul><\/ul><\/div>\n<form action=\"\/en\/wp-json\/wp\/v2\/pages\/4845#wpcf7-f4850-o1\" method=\"post\" class=\"wpcf7-form init\" aria-label=\"Contact form\" enctype=\"multipart\/form-data\" novalidate=\"novalidate\" data-status=\"init\">\n<fieldset class=\"hidden-fields-container\"><input type=\"hidden\" name=\"_wpcf7\" value=\"4850\" \/><input type=\"hidden\" name=\"_wpcf7_version\" value=\"6.1.6\" \/><input type=\"hidden\" name=\"_wpcf7_locale\" value=\"en_US\" \/><input type=\"hidden\" name=\"_wpcf7_unit_tag\" value=\"wpcf7-f4850-o1\" \/><input type=\"hidden\" name=\"_wpcf7_container_post\" value=\"0\" \/><input type=\"hidden\" name=\"_wpcf7_posted_data_hash\" value=\"\" \/>\n<\/fieldset>\n<p><label> Select your relationship with the company *<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"select-187\"><select class=\"wpcf7-form-control wpcf7-select\" aria-invalid=\"false\" name=\"select-187\"><option value=\"...\">...<\/option><option value=\"Employee\">Employee<\/option><option value=\"Client\">Client<\/option><option value=\"None\">None<\/option><\/select><\/span> <\/label>\n<\/p>\n<p><label> Your name and surname<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"your-name\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" autocomplete=\"name\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"your-name\" \/><\/span> <\/label>\n<\/p>\n<p><label> Email address where you would like to receive our response.<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"your-email\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-email wpcf7-validates-as-required wpcf7-text wpcf7-validates-as-email\" autocomplete=\"email\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"email\" name=\"your-email\" \/><\/span> <\/label>\n<\/p>\n<p><label> Subject<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"your-subject\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"your-subject\" \/><\/span> <\/label>\n<\/p>\n<p><label> Message (max. 100 characters) (optional)<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"your-message\"><textarea cols=\"40\" rows=\"10\" maxlength=\"2000\" class=\"wpcf7-form-control wpcf7-textarea\" aria-invalid=\"false\" name=\"your-message\"><\/textarea><\/span> <\/label>\n<\/p>\n<p><span class=\"wpcf7-form-control-wrap\" data-name=\"file-539\"><input size=\"40\" class=\"wpcf7-form-control wpcf7-file\" accept=\"audio\/*,video\/*,image\/*\" aria-invalid=\"false\" type=\"file\" name=\"file-539\" \/><\/span>\n<\/p>\n<p><span class=\"wpcf7-form-control-wrap\" data-name=\"acceptance-868\"><span class=\"wpcf7-form-control wpcf7-acceptance optional\"><span class=\"wpcf7-list-item\"><label><input type=\"checkbox\" name=\"acceptance-868\" value=\"1\" aria-invalid=\"false\" \/><span class=\"wpcf7-list-item-label\">Sunt de acord cu prelucrarea datelor mele cu caracter personal pentru solu\u021bionarea sesiz\u0103rii.<\/span><\/label><\/span><\/span><\/span>\n<\/p>\n<p><input class=\"wpcf7-form-control wpcf7-submit has-spinner\" type=\"submit\" value=\"Submit\" \/>\n<\/p><div class=\"wpcf7-response-output\" aria-hidden=\"true\"><\/div>\n<\/form>\n<\/div>\n                <\/div>\n                \t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-7091fc4 e-con-full e-flex e-con e-child\" data-id=\"7091fc4\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-d41115c elementor-widget elementor-widget-text-editor\" data-id=\"d41115c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p class=\"PDq2pG_selectionAnchorContainer\" data-section-id=\"1swzdgc\" data-start=\"0\" data-end=\"38\"><span role=\"text\"><strong data-start=\"3\" data-end=\"38\">Personal Data Processing Notice<\/strong><\/span><\/p><p>\u00a0<\/p><p data-start=\"40\" data-end=\"269\">Your personal data is processed by <strong data-start=\"75\" data-end=\"95\">Dolo Trans Olimp<\/strong> solely for the purpose of handling and resolving your complaint or petition. Where necessary, your data may be shared with third parties for the fulfillment of this purpose.<\/p><p data-start=\"271\" data-end=\"489\">\u00a0<\/p><p data-start=\"271\" data-end=\"489\">Your personal data will be retained only for the period necessary to process your petition and to comply with applicable legal obligations, after which it will be archived in accordance with the applicable legislation.<\/p><p data-start=\"491\" data-end=\"692\">\u00a0<\/p><p data-start=\"491\" data-end=\"692\">Individuals whose personal data is processed by <strong data-start=\"539\" data-end=\"559\">Dolo Trans Olimp<\/strong> may exercise their rights under <strong data-start=\"592\" data-end=\"664\">Regulation (EU) 2016\/679 (General Data Protection Regulation \u2013 GDPR)<\/strong> by submitting a request to: <strong data-start=\"694\" data-end=\"774\">Commercial Area No. 7, Geam\u0103na Village, Bradu Commune, Arge\u0219 County, Romania <\/strong>or by email at: <strong data-start=\"793\" data-end=\"807\"><a class=\"decorated-link cursor-pointer\" href=\"mailto:dpo@dto.ro\" rel=\"noopener\" data-start=\"795\" data-end=\"805\">dpo@dto.ro<\/a><\/strong><\/p><p data-start=\"491\" data-end=\"692\">\u00a0<\/p><p data-section-id=\"1jnnmpu\" data-start=\"814\" data-end=\"841\"><span role=\"text\"><strong data-start=\"817\" data-end=\"841\">Complaint Submission<\/strong><\/span><\/p><p data-section-id=\"1jnnmpu\" data-start=\"814\" data-end=\"841\">\u00a0<\/p><p data-start=\"843\" data-end=\"963\">All complaints and petitions submitted through the website contact form will be received at the following email address:<\/p><p data-start=\"965\" data-end=\"986\" data-is-last-node=\"\" data-is-only-node=\"\"><strong data-start=\"965\" data-end=\"986\" data-is-last-node=\"\"><a class=\"decorated-link cursor-pointer\" rel=\"noopener\" data-start=\"967\" data-end=\"984\">reclamatii@dto.ro<\/a><\/strong><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>If you would like to submit a complaint regarding the services provided by Dolo Trans Olimp, your employment relationship with the company, or your interaction&#8230;<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-4845","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/dto.ro\/en\/wp-json\/wp\/v2\/pages\/4845","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/dto.ro\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/dto.ro\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/dto.ro\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/dto.ro\/en\/wp-json\/wp\/v2\/comments?post=4845"}],"version-history":[{"count":14,"href":"https:\/\/dto.ro\/en\/wp-json\/wp\/v2\/pages\/4845\/revisions"}],"predecessor-version":[{"id":6875,"href":"https:\/\/dto.ro\/en\/wp-json\/wp\/v2\/pages\/4845\/revisions\/6875"}],"wp:attachment":[{"href":"https:\/\/dto.ro\/en\/wp-json\/wp\/v2\/media?parent=4845"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}